Privacy Policy — Londonist Athens

Last updated: 28 August 2026

1. About this Privacy Policy

This Privacy Policy explains how LONDONIST ATHENS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε., trading as Londonist Athens (“Londonist Athens”, “we”, “us” or “our”), collects, uses, stores, shares and otherwise processes personal data.

This Privacy Policy applies when you:

visit https://londonistathens.gr/ or any page forming part of that website (the “Website”);
submit an enquiry through the Website;
contact us by email, telephone, WhatsApp or another communication channel;
enquire about or use our property, real estate investment, Golden Visa or related services;
attend a meeting, viewing or event arranged by us; or
otherwise interact with Londonist Athens in circumstances where we act as controller of your personal data.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Greek Law 4624/2019, Greek Law 3471/2006 concerning privacy and electronic communications, and other applicable Greek and European Union legislation.

2. Who We Are

The controller responsible for your personal data is:

LONDONIST ATHENS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.
Trading as: Londonist Athens
Registered office: Leoforos Andrea Siggrou 80-88, 1st Floor, 117 41 Athens, Greece
VAT / Tax Number: 802150337
G.E.MI. / General Commercial Register Number: 170960701000
Competent tax authority: KEFODE Attikis
Telephone: +30 210 923 75 51
Email: info@londonistathens.gr
Website: https://londonistathens.gr/

For privacy enquiries and requests concerning your personal data, please contact us at info@londonistathens.gr.

3. Personal Data We May Collect

Depending on how you interact with us and the services you request, we may process the following categories of personal data.

3.1 Identity and contact information

This may include:

full name;
postal address;
email address;
telephone and mobile numbers;
country of residence;
nationality where relevant to a requested service;
preferred language;
identification information where required for a transaction or regulatory purpose.

3.2 Property and investment information

This may include:

property preferences;
preferred locations;
intended use of a property;
investment objectives;
budget and price range;
financing requirements;
anticipated transaction value;
preferred property type;
viewing requirements; and
information concerning properties about which you have enquired.

3.3 Golden Visa and residency-related information

Where you ask us to assist with a Golden Visa or related residency process, we may receive information concerning:

nationality and citizenship;
passport and identification details;
residence status;
family members or dependants included in an application;
property ownership or intended acquisition;
investment information; and
documents required for the relevant application process.

Where legal, immigration, notarial or other regulated professional services are required, these may be provided by independent appropriately qualified professionals.

3.4 Financial and transaction information

Where necessary, this may include:

source-of-funds information;
payment or transaction information;
tax-related information;
banking information where necessary for a transaction;
purchase price and payment arrangements; and
information needed for due diligence, fraud prevention, sanctions screening or anti-money-laundering purposes.

Where applicable to activities carried out by us as a real estate broker or other obliged entity, information may be processed to comply with Greek Law 4557/2018 on the prevention of money laundering and terrorist financing, as amended, and related regulatory requirements.

3.5 Communications

We may retain communications between you and Londonist Athens, including:

emails;
enquiry forms;
telephone call notes;
WhatsApp messages;
meeting notes;
requests, complaints and feedback; and
records of your communication and marketing preferences.

3.6 Website and technical information

When you use the Website, we may process technical information such as:

IP address;
browser and device type;
operating system;
referring website;
pages viewed;
date and time of visits;
interaction with Website functions;
cookie identifiers and similar online identifiers; and
analytics information where you have provided any consent required by law.

Further information is contained in our Cookie Policy.

4. How We Obtain Personal Data

We obtain personal data:

Directly from you

For example, when you:

complete an enquiry form;
contact us by email, telephone or WhatsApp;
request a property viewing;
ask for information about a property or Golden Visa;
enter into discussions concerning our services;
provide documents for a property transaction or residency process; or
otherwise communicate with us.

From third parties

Where lawful and relevant, we may receive information from:

property developers;
property owners and sellers;
real estate agents and brokers;
lawyers and law firms;
notaries;
engineers, surveyors and other property professionals;
accountants and tax advisers;
banks and financial institutions;
immigration or residency advisers;
publicly accessible registers and official sources;
anti-money-laundering, sanctions and fraud-prevention service providers;
our service providers; and
Londonist group or affiliated businesses where they have lawfully obtained the information and sharing it with us is necessary for the relevant purpose.

Where personal data has not been obtained directly from you, we will provide any information required by Article 14 GDPR within the applicable period unless an exemption applies.

5. Why We Process Your Personal Data and Our Legal Bases

We process personal data only where we have a lawful basis for doing so.

Responding to enquiries

We process your name, contact details, property preferences, budget and enquiry information to respond to requests and discuss potential services.

Our legal basis is normally Article 6(1)(b) GDPR, because processing is necessary to take steps at your request before entering into a contract, and/or Article 6(1)(f) GDPR, where we have a legitimate interest in responding to business enquiries.

Providing our services

Where you engage us, we process information necessary to provide the agreed service, arrange property introductions or viewings, coordinate a transaction and communicate with you.

Our legal basis is Article 6(1)(b) GDPR.

Golden Visa and related coordination

Where requested, we may process information required to coordinate property investment and Golden Visa-related services.

Our legal basis may include Article 6(1)(b) GDPR, compliance with legal obligations under Article 6(1)(c), and legitimate interests under Article 6(1)(f) where appropriate.

Legal and regulatory compliance

We may process personal data for taxation, accounting, record keeping, anti-money-laundering, sanctions, fraud-prevention, regulatory, court or other legal requirements.

Our legal basis is Article 6(1)(c) GDPR.

Fraud prevention and protection of our interests

We may process information to establish, exercise or defend legal claims, protect our business, investigate suspected fraud or misuse and maintain the security of our systems.

Our legal basis is Article 6(1)(f) GDPR, based on our legitimate interests in protecting our business and legal rights, and Article 6(1)(c) where processing is legally required.

Website operation and security

Technical information may be processed to operate and secure the Website, prevent malicious activity and maintain essential functions.

Our legal basis may be Article 6(1)(f) GDPR and, in relation to storage or access on your device, the exemptions for technically necessary technologies under Article 4(5) of Greek Law 3471/2006.

Analytics and optional cookies

Where analytics or other non-essential cookies or similar technologies are used, they will be activated only after any consent required under Greek Law 3471/2006 has been obtained.

Where such technologies process personal data, our legal basis under the GDPR is normally Article 6(1)(a) – consent.

Direct marketing

We may send electronic marketing communications only where permitted by applicable law.

Where prior consent is required, including for electronic communications such as email, SMS or WhatsApp, our legal basis is Article 6(1)(a) GDPR together with the requirements of Greek Law 3471/2006.

Where applicable law permits communications to existing customers concerning similar services, we may rely on the relevant statutory exception, provided that a clear, simple and free method of opting out is available.

You may object to or withdraw consent to direct marketing at any time.

6. Contact Forms

When you submit an enquiry through our Website, providing the information required to deal with your enquiry is necessary for us to respond.

You are not required to consent generally to the processing of your personal data merely in order for us to respond to an enquiry. Processing necessary to respond to an enquiry will normally be based on steps taken at your request before entering into a contract.

Any consent for marketing or promotional communications must be separate and optional.

7. WhatsApp

Our Website may allow you to contact us using WhatsApp or to consent to communications through WhatsApp.

Where you initiate a WhatsApp conversation with us, we will process the information necessary to respond to your request.

If we wish to use WhatsApp for direct marketing, we will obtain consent where required by applicable law.

WhatsApp is a service provided by a third party and its own terms and privacy arrangements also apply when you use that service. Information may be processed by WhatsApp and its related companies independently from Londonist Athens.

You are not required to use WhatsApp and may instead contact us by email or telephone.

8. Sharing Personal Data

We may disclose personal data where reasonably necessary to:

property developers, property owners, sellers and their representatives;
other real estate agents or brokers involved in a transaction;
lawyers and law firms;
notaries;
engineers, architects, surveyors and technical advisers;
accountants and tax advisers;
banks, lenders and payment service providers;
immigration, residency or Golden Visa professionals;
insurers;
identity verification, sanctions, fraud-prevention and anti-money-laundering providers;
IT, hosting, CRM, communication, cloud and website providers;
professional advisers, auditors and insurers;
competent courts, regulators, police, tax authorities and government bodies;
Londonist affiliated entities where necessary for the relevant service and legally permitted; and
a purchaser, investor or successor in connection with a sale, merger, restructuring or transfer of all or part of our business.

We require service providers processing personal data on our behalf to provide appropriate confidentiality, security and data-protection commitments.

We do not sell personal data.

9. International Transfers

Some service providers, communication platforms, affiliated businesses or professional advisers may process personal data outside Greece or the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we will ensure that a lawful transfer mechanism is used where required, which may include:

a European Commission adequacy decision;
the European Commission Standard Contractual Clauses;
other safeguards permitted by Article 46 GDPR; or
an applicable derogation under Article 49 GDPR where appropriate.

Where required, we will also assess whether supplementary safeguards are necessary in light of the circumstances of the transfer.

You may contact us for further information regarding safeguards relevant to your personal data.

10. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, tax, accounting and dispute-resolution requirements.

Our retention periods depend on the nature of the information and our relationship with you.

As a general approach:

unsuccessful or inactive general enquiries will normally be deleted or anonymised after an appropriate period, generally no longer than three years, unless there is a reason to retain them longer;
client and transaction records may be retained for the applicable statutory limitation, tax, accounting, anti-money-laundering or professional record-keeping periods;
marketing records will be retained while you remain subscribed and we may retain a minimal suppression record afterwards to ensure that an opt-out continues to be respected;
cookie and online identifier retention periods are described in our Cookie Policy and Cookie Settings facility.

We periodically review retained data and erase or anonymise information when it is no longer required.

11. Data Security

We implement appropriate technical and organisational measures designed to protect personal data from:

unauthorised or unlawful access;
accidental loss;
misuse;
alteration;
unauthorised disclosure; and
destruction.

Access to personal data is restricted according to business need and confidentiality obligations.

No internet-based system can be guaranteed to be completely secure. If we become aware of a personal-data breach, we will take the steps required under applicable data-protection law, including notifying the Hellenic Data Protection Authority and affected individuals where legally required.

12. Your Data Protection Rights

Subject to the conditions and exceptions contained in applicable law, you may have the following rights:

Right of access – to obtain confirmation of whether we process your personal data and receive a copy;
Right to rectification – to have inaccurate or incomplete information corrected;
Right to erasure – to request deletion in circumstances provided by law;
Right to restriction – to request restriction of processing in certain circumstances;
Right to data portability – to receive certain information in a structured, commonly used and machine-readable format where Article 20 GDPR applies;
Right to object – to object to processing based on legitimate interests in circumstances provided by Article 21 GDPR;
Right to object to direct marketing – at any time and without giving a reason;
Right to withdraw consent – where processing is based on consent, at any time, without affecting the lawfulness of processing before withdrawal;
Rights concerning automated decision-making – where Article 22 GDPR applies; and
Right to complain to a supervisory authority.

To exercise a right, contact:

info@londonistathens.gr

We may need to verify your identity before processing a request.

We will normally respond within one month, subject to any lawful extension permitted under the GDPR.

13. Automated Decision-Making

We do not intend to make decisions producing legal effects or similarly significant effects concerning you solely by automated processing unless we specifically inform you otherwise and have a lawful basis for doing so.

14. Direct Marketing Choices

You can stop receiving marketing communications at any time by:

using the unsubscribe mechanism contained in the relevant communication;
asking us through the communication channel being used; or
emailing info@londonistathens.gr.

Withdrawing marketing consent will not prevent us from sending administrative or service-related communications necessary for an existing enquiry, transaction or contractual relationship.

15. Cookies and Similar Technologies

The Website uses cookies and may use similar technologies.

Strictly necessary technologies may be used without consent where permitted by Article 4(5) of Greek Law 3471/2006.

Analytics, advertising and other optional tracking technologies requiring consent will not be activated until consent has been provided.

Please see our Cookie Policy and Cookie Settings facility for further information and to change your choices.

16. Third-Party Websites and Services

The Website contains links to external websites, social-media services, property providers and other third-party services.

Those third parties are responsible for their own processing activities. We encourage you to review their privacy information before providing information to them.

17. Children

Our Website and services are intended primarily for adults seeking information about property investment and related services.

We do not knowingly use the Website to solicit personal data from children for marketing purposes.

18. Changes to this Privacy Policy

We may amend this Privacy Policy to reflect changes in our activities, technology or applicable law.

The current version will be published on this page together with the date of the latest revision.

Where a change materially affects the way we process personal data, we will provide additional notice where required by law.

19. Complaints

We encourage you to contact us first if you have a concern about our use of your personal data.

You also have the right to lodge a complaint with the competent supervisory authority in Greece:

Hellenic Data Protection Authority
1-3 Kifisias Avenue
115 23 Athens
Greece
Telephone: +30 210 6475600
Website: www.dpa.gr

20. Contact Us

For questions concerning this Privacy Policy or the processing of your personal data:

LONDONIST ATHENS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.
Trading as Londonist Athens
Leoforos Andrea Siggrou 80-88, 1st Floor
117 41 Athens, Greece

VAT / Tax Number: 802150337
G.E.MI. Number: 170960701000
Telephone: +30 210 923 75 51
Email: info@londonistathens.gr